Frequently Asked Questions (FAQ)

1. What sizes do you offer?

We offer a full range of sizes depending on the item. Most products are available in XS–XXL.

2. How long will my order take to ship?

Orders are typically processed within 1–3 business days. Once shipped, delivery usually takes:

Standard Shipping: 3–7 business days
Express Shipping: 1–3 business days Shipping times may vary during holidays or high‑volume periods.

3. Do you offer international shipping?

Currently, we do not.

4. How much does shipping cost?

Shipping costs depend on your location and the shipping method selected at checkout.

5. How can I track my order?

Once your order ships, you’ll receive a confirmation email with a tracking number. You can use that link to follow your package’s progress.

6. What if my package is delayed or lost?

If your package seems delayed, check the tracking link for updates. If it appears lost or hasn’t moved for several days, contact our support team and we’ll help resolve it.

7. What is your return policy?

We accept returns within 30 days of delivery as long as items are unworn, unwashed, and in original condition. Visit our Returns page for instructions.

8. How do I start a return or exchange?

Contact our customer service team. Once approved, you’ll receive instructions on how to send your item back.

9. What if I received the wrong item or a damaged product?

We’re sorry for the inconvenience. Please reach out to us within 7 days of receiving your order with photos, and we’ll fix the issue right away.

10. Can I change or cancel my order after placing it?

We can make changes or cancellations only if the order hasn’t been processed yet. Contact us as soon as possible for the best chance of updating your order.

11. Do you restock sold‑out items?

Some items are restocked, while others are limited edition. You can sign up for restock notifications on the product page.

12. How do I contact customer service?

You can reach us by email or through our Contact Us page. Our team typically responds within 24–48 hours.